Frequently asked questions
Frequently asked questions and their answers. Of course you can also contact us at any time, we will be happy to help you.
All our puzzles can be solved through logic and teamwork. No previous knowledge or physical strength is required to solve the missions.
Our "opening hours" refer to our booking times and are therefore not regular "opening hours". On days when we have no bookings, there may be no one on site.
You can pay on site in cash, by card or Twint. Vouchers can also be redeemed directly on site.
Adventure Room is not a generic term, but a company name. They also offer escape rooms, just like us.
No. Our rooms are built as a "whole" and have a story behind them. It makes no sense for a group to start at the end of the story.
Depending on the themed room, between 2 and 6 people can take part per room. For groups of up to 42 people, it is possible to book several rooms at the same time. In this case, please fill out the contact form in the "Team events" tab.
Yes, we make exceptions and allow 1 more person, but the price is CHF 32.50 per person. Simply note 7 people in the "Comments" field when booking online.
Simply send us an e-mail with your booking information to: info@mission-escape.ch
In order to ensure that the game runs smoothly for the following groups, we may have to deduct playing time if you arrive late.
We ask for your understanding.
In this case, please give us a quick call.
Yes! You can find the age limit for the individual rooms in the "Age limit" tab
There is an emergency button right next to the door that can be used to open the door at any time so that you can leave the room again without help in an emergency. A game master is always present. In Rümlang, the rooms are not locked.
If you do not exceed the minimum or maximum number of people per room, this is not a problem. The price simply adapts to the number of people.
Check your spam folder again. If you have not received a confirmation email within 12 hours, please contact us.
Each group has 60 minutes to collect clues and solve the puzzles to successfully complete the mission. You should allow approx. 1.5 hours including introduction and debriefing.
Visitor parking is available directly in front of the building or in the immediate vicinity. In Rümlang you can park in the parking garage (subject to charge)
You can book online via our homepage. If your booking is successful, you will receive a confirmation email with all the important information. If you have a last-minute request, please contact us.